Keyboard Access
Navigation, links, buttons and interactive controls should be usable without requiring a mouse, with a visible keyboard focus indicator.
We want homeowners with disabilities to be able to access residential electrical-service information, understand the provider-connection process, and use the Website's navigation and content with as few barriers as reasonably possible.
Websites change as content, plugins, templates and third-party tools are updated. Accessibility therefore requires ongoing review rather than a one-time statement. Our goal is to reduce barriers that can affect people who use screen readers, keyboard navigation, magnification, voice input, captions or other assistive technologies.
We use the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium as an important technical reference. The U.S. Department of Justice also identifies WCAG and other technical standards as useful guidance for web accessibility.
These practices guide page design, content publishing and future updates.
Navigation, links, buttons and interactive controls should be usable without requiring a mouse, with a visible keyboard focus indicator.
Pages should use a logical heading hierarchy and meaningful sections so users of screen readers and other assistive technologies can navigate content more efficiently.
Text should use readable sizing and sufficient contrast against its background. Important information should not be communicated by color alone.
Meaningful images should include useful alternative text when the image conveys information. Decorative images should not create unnecessary screen-reader noise.
Links and buttons should use understandable labels that make sense in context instead of relying only on vague text or visual position.
Content should remain usable when text is enlarged or the page is viewed on smaller screens, without forcing unnecessary horizontal scrolling for ordinary reading.
If forms are added, fields should have associated labels, instructions and understandable error messages, with required status communicated programmatically where practical.
If animation, video or audio is added, the site should avoid unnecessary flashing or motion and should provide captions, transcripts or other accessible alternatives where appropriate.
Automated tools are useful, but manual review remains important because automated scans cannot identify every accessibility barrier.
| Review method | What to check |
|---|---|
| Keyboard-only review | Move through navigation, buttons, links and interactive elements using the keyboard and confirm that focus remains visible and logical. |
| Screen-reader spot checks | Review key page templates with screen-reader software or equivalent accessibility testing tools when practical. |
| Color and contrast checks | Check important text, buttons, alerts and form states for usable contrast and avoid using color as the only cue. |
| Zoom / reflow checks | Review pages at increased browser zoom and on narrow mobile widths to identify clipping, overlap or content that becomes difficult to reach. |
| Heading / landmark review | Check that page structure is meaningful and that headings are not used only for visual styling. |
| Link and control review | Confirm that interactive elements have understandable labels and are not dependent on hover alone. |
| Automated accessibility scans | Use automated accessibility tools as a supplement to manual review. Automated scans do not identify every accessibility problem. |
| Content updates | Re-check accessibility when templates, plugins, widgets, navigation, forms or major page sections are materially changed. |
If you have difficulty using a page, link, document or feature on this Website, please use the Contact Us page and identify the message as an accessibility issue.
When possible, include the page or feature affected and a brief explanation of what prevented access. This information helps reproduce and review the issue.
Accessibility feedback is used to identify practical improvements to content, navigation and site functionality. Response timing can vary depending on the nature of the barrier and the changes required.
Some accessibility issues can originate in services or websites operated by third parties.
| Area | Accessibility limitation |
|---|---|
| Third-party websites | Government agencies, utilities, independent providers and other external websites have their own accessibility practices and are not controlled by this Website. |
| Embedded or third-party widgets | Plugins, call-routing interfaces, maps, videos or other embedded tools may have accessibility limitations outside the Website operator's direct control. |
| Documents and legacy files | Some downloadable documents or older content may require additional remediation. If a document is difficult to use, an alternative format should be considered when reasonably available. |
| Independent provider communications | Telephone, scheduling, billing and customer-service systems used by an independent provider are controlled by that provider, not by this Website. |
If a specific page or document creates an accessibility barrier, use the Contact Us page and identify the content you were trying to access. Where reasonably available, an alternative presentation of the information can be considered while the underlying issue is reviewed.
For residential electrical-service requests, the Website's provider-connection model remains separate from accessibility support. Independent providers may use their own telephone, scheduling, payment and customer-service systems, which are governed by the provider's own accessibility practices.
The Website aims to use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a practical technical reference for ongoing accessibility work. This statement does not make a formal claim that every page or third-party component fully conforms to every WCAG success criterion.
No. Accessibility is an ongoing process, and websites can change as content, plugins and third-party tools are updated. The goal is to identify and reduce barriers and respond to accessibility issues that are reported.
The site's navigation and interactive controls should be designed to support keyboard use. If a control cannot be reached or used without a mouse, report the affected page through the Contact Us page.
Meaningful images should have alternative text when they convey information, while decorative images should be handled so they do not create unnecessary screen-reader output. Image usage should be reviewed when pages are published or updated.
Modern browsers allow text and page zoom. The Website should remain usable at increased zoom levels and on mobile devices. If content overlaps, clips or becomes inaccessible when enlarged, that should be reported.
The accessibility goal is to avoid using color alone for important status, required information or instructions. Text, icons, labels or other cues should also be used where needed.
If meaningful video or audio content is published, captions, transcripts or another accessible alternative should be provided where appropriate. Third-party media players may have their own accessibility behavior.
Use the Contact Us page to report the document and the accessibility barrier. Where reasonably available, the Website can consider an alternative format or a more accessible presentation of the same information.
No. Independent providers and external websites are separate businesses or organizations with their own websites, tools and accessibility practices.
Use the Contact Us page and identify the request as an accessibility issue. Include the affected page and a brief description of the barrier so the issue can be reviewed.
The U.S. Department of Justice states that the ADA's nondiscrimination and effective-communication requirements apply to web accessibility for covered entities, while technical compliance obligations depend on the entity and applicable law. This Website uses DOJ guidance and WCAG as important accessibility references.
Yes. The statement should be reviewed when the Website's design, major features, third-party tools or accessibility practices materially change.
These sources inform the Website accessibility approach. Linking to them does not imply endorsement of this Website.
Disclaimer: ElectricianAndElectricalContractorPro.com is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and ElectricianAndElectricalContractorPro.com does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on ElectricianAndElectricalContractorPro.com.