These Terms govern your use of this Website and its residential electrical provider-connection features. By accessing or using the Website, you agree to these Terms to the extent permitted by applicable law.
These Terms apply to your access to and use of the Website, informational content, telephone connection features and related functionality. If you do not agree with these Terms, do not use the Website.
References to “we,” “us” or “our” mean the operator of the Website. The legal identity of the Website operator should be disclosed elsewhere on the site or added to these Terms by the site owner where appropriate.
You must use the Website only in accordance with applicable law and these Terms. Nothing in these Terms limits rights that cannot lawfully be waived.
The Website, the independent provider and the homeowner have different responsibilities.
| Party | Role | Important boundary |
|---|---|---|
| Website operator | Provides informational content and assists homeowners in checking availability with participating independent electrical service providers. | Does not employ electricians, perform electrical work, determine the on-site diagnosis, issue permits, set provider pricing or guarantee provider work. |
| Independent provider | Evaluates the actual property, determines the diagnosis and scope, gives its own estimate, schedules work, coordinates permits as applicable, and provides its own customer and warranty terms. | Is an independent business and is not an employee, agent or representative of the Website merely because a connection was facilitated. |
| Homeowner / user | Provides accurate location and service-request information, reviews the provider's proposal, verifies credentials and insurance where required, and decides whether to hire. | Is responsible for understanding the provider agreement before authorizing work. |
A provider who receives or responds to a service request is an independent business. A connection through the Website does not by itself create an employment, agency, partnership, joint-venture or franchise relationship between the Website and the provider.
The provider is responsible for evaluating the property and deciding whether to offer services. The Website does not control the provider's on-site methods, workforce, materials, pricing, permits, scheduling, customer terms or warranties.
| Topic | Who controls it |
|---|---|
| Pricing | Independent providers determine their own diagnostic charges, labor rates, material prices, estimates and final invoices. |
| Scheduling | Providers determine appointment times, technician availability, project duration and any rescheduling. |
| Permits / inspections | Requirements vary by project and jurisdiction. The provider and homeowner should clarify which permits apply and who is responsible for obtaining them. |
| Licensing / insurance | Homeowners are responsible for verifying that the hired provider furnishes the licensing and insurance required for the work being performed. |
| Materials / equipment | Providers determine what products, replacement parts and installation methods are appropriate for the actual project, subject to applicable requirements. |
| Warranties | Any labor or service warranty is offered, if at all, by the independent provider. Product warranties may be governed by the manufacturer. |
| Customer service after work | Questions involving prior work, billing, workmanship, scheduling changes or provider-specific warranties should be directed to the provider that performed or scheduled the work. |
A city page, service page or telephone connection does not create a guarantee that a provider will accept or complete the requested work.
| Situation | What it means |
|---|---|
| Published city page | Shows a market the Website is designed to serve; it does not promise provider coverage for every ZIP code. |
| Requested service | Provider participation can differ by project type, equipment and licensing scope. |
| Time and demand | Provider capacity and appointment availability can change. |
| Connection result | A connection or referral is not a promise that the provider will accept the job, quote a particular price or complete work on a particular schedule. |
Do not rely on the Website or an ordinary provider-connection call as a substitute for emergency response. For active fire, heavy smoke, severe arcing, electrical shock injury, a downed energized line or another immediate life-safety threat, move to a safe location and contact emergency services or the serving electric utility as appropriate.
Website content can describe warning signs and possible service categories, but it cannot determine the actual condition of a specific electrical system remotely.
| Requirement | What it means |
|---|---|
| Accurate service requests | Provide reasonably accurate information about the property location, project and electrical symptoms when requesting a connection. |
| Lawful use | Use the Website only for lawful purposes and in a manner that does not interfere with security, availability or other users. |
| No impersonation | Do not impersonate another person, misrepresent decision-maker authority or submit false property/service information. |
| No technical abuse | Do not attempt to bypass security controls, probe vulnerabilities, introduce malicious code, scrape the Website in a disruptive manner or interfere with call routing. |
| No misuse of content | Do not copy, republish or commercially exploit substantial Website content except as permitted by law or with permission. |
| No inappropriate calls | Do not use the homeowner service line for harassment, fraudulent requests, employment solicitations, unrelated commercial promotion or other abusive purposes. |
Website articles, service pages, FAQs, tables and guides are general homeowner information. They are not a substitute for an on-site electrical evaluation, a permit decision, code interpretation by the authority having jurisdiction, or professional advice tailored to a specific property.
The Website does not make a blanket guarantee concerning a provider's license status, insurance, workmanship, results, timing, price or warranty. Homeowners must verify credentials and terms applicable to the actual work.
The Website may link to government agencies, utilities, standards organizations, safety resources, manufacturers and other third parties. Those sites are independently operated. Links are provided for convenience or sourcing and do not imply endorsement or control.
Except for third-party materials and rights belonging to others, Website text, organization, design elements and original content are protected by applicable intellectual-property laws. You may use the Website for personal, noncommercial informational purposes, subject to applicable law.
Use of personal information is addressed in the Privacy Policy. By using the Website, you acknowledge that telephone carriers, routing systems, analytics or service vendors, and independent providers may process information as described in that policy.
To the maximum extent permitted by applicable law, the Website and its content are provided on an "as available" and informational basis. No warranty is made that the Website will be uninterrupted, error-free, suitable for a particular project or that a provider connection will result in service.
To the maximum extent permitted by applicable law, the Website operator will not be liable for indirect, incidental, special, consequential or punitive damages arising from use of the Website or from acts or omissions of independent providers. Mandatory consumer rights and liabilities that cannot lawfully be excluded remain unaffected.
To the extent permitted by applicable law, you agree to be responsible for losses, claims or expenses resulting from your unlawful misuse of the Website, violation of these Terms, or infringement of another person's rights. This provision does not require indemnification where prohibited by law.
The Website operator may restrict or terminate access where reasonably necessary to protect security, prevent abuse, comply with law or enforce these Terms. Website features may also be modified or discontinued.
These Terms may be updated when Website features, business practices or legal requirements change. Continued use after revised Terms are posted constitutes acceptance only to the extent permitted by applicable law.
If a provision is found unenforceable, the remaining provisions should continue to the extent permitted by law. Failure to enforce a provision on one occasion does not necessarily waive the right to enforce it later.
These Terms are subject to applicable law, including mandatory consumer-protection rights that cannot be waived. No specific choice-of-law, venue, arbitration or class-action provision is stated here because the Website operator's legal entity and governing jurisdiction have not been supplied for this draft.
Questions about these Terms may be submitted through the Contact Us page. For a new residential electrical-service request, call (866) 332-1362; for legal or policy questions, state the nature of the inquiry so it can be distinguished from a service request.
They govern use of ElectricianAndElectricalContractorPro.com, its informational pages and the Website's provider-connection features. They do not replace the separate agreement you may enter into with an independent electrical provider.
No. ElectricianAndElectricalContractorPro.com is a referral and connection website and does not employ electricians or perform electrical work.
No. Provider availability can vary by location, requested service, provider participation, demand and appointment capacity.
The independent provider sets its own estimate, pricing and payment terms. The Website does not set the provider's final price.
Permit and inspection requirements depend on the project and jurisdiction. The homeowner should confirm with the independent provider what applies and who will obtain any required permits.
No blanket credential guarantee is made. Homeowners are responsible for verifying that the hired provider furnishes the license and insurance required for the work being performed.
Contact the independent provider that performed the work. Billing, workmanship and provider-specific warranty matters are part of the homeowner-provider relationship.
No. Website content is general homeowner information. Electrical symptoms can have multiple causes, and the actual diagnosis should be based on appropriate evaluation of the property.
For active fire, heavy smoke, severe arcing, electrical shock injury, downed energized lines or another immediate life-safety danger, move to a safe location and contact emergency services or the serving electric utility as appropriate.
Yes. The Terms may be revised when Website features, business practices or legal requirements change. The effective or updated date should be revised when material changes are published.
The Privacy Policy explains how personal information may be collected, used, disclosed and retained. It is incorporated by reference to the extent applicable to use of the Website.
Disclaimer: ElectricianAndElectricalContractorPro.com is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and ElectricianAndElectricalContractorPro.com does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on ElectricianAndElectricalContractorPro.com.