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Children's Privacy
The website is not directed to children under 13 and does not knowingly seek personal information from children under 13.
Privacy Policy
Privacy Policy for ElectricianAndElectricalContractorPro.com
This Privacy Policy explains the categories of personal information that may be collected through the website and provider-connection process, how that information may be used or disclosed, and the choices and rights that may be available under applicable law.
Effective date: September 27, 2026
Important:
ElectricianAndElectricalContractorPro.com is a referral and connection website. Independent electrical providers are separate businesses and may maintain their own privacy policies and data practices.
Scope
What This Policy Covers
This policy applies to information processed through this website, its phone-based provider-connection flow, and related website operations. It does not control the independent privacy practices of electricians, contractors, utilities, government agencies, external websites or other third parties.
The website is intended for homeowners and adult decision-makers seeking residential electrical-service information or a connection with an independent provider. Please do not submit Social Security numbers, financial account credentials, passwords, medical information or other sensitive information that is not needed for a residential electrical-service request.
Information We May Process
Categories of Personal Information
The exact information depends on how you use the website and which technical tools are enabled.
| Category | Examples |
|---|---|
| Information you provide directly | Service location or ZIP code, phone number, project description, homeowner/decision-maker status, equipment details, and other information you choose to provide when requesting a provider connection. |
| Call and communication information | Telephone number, date/time, call routing information, call duration and information discussed during the call. Calls may pass through third-party routing or measurement systems. If recording or monitoring is used, notice should be provided where required by law. |
| Device and usage information | IP address, browser/device type, pages viewed, referring page, approximate location derived from IP, timestamps and other standard server or analytics data. |
| Cookies and similar technologies | Cookies, pixels, tags or similar technologies may be used for site operation, analytics, fraud/security, advertising measurement and call attribution depending on the tools enabled on the website. |
| Provider-interaction information | Information necessary to route or facilitate a service request may be shared with a participating independent provider so the provider can respond to the homeowner's request. |
How Information Is Used
Purposes for Processing Personal Information
| Purpose | How it may be used |
|---|---|
| Provide the requested connection service | Check whether a participating independent provider may be available for the location and requested residential electrical service. |
| Route and manage calls | Connect service requests, prevent abuse, measure call routing/attribution and support site operations. |
| Operate and improve the website | Maintain functionality, diagnose technical issues, understand traffic patterns and improve page usefulness. |
| Measure marketing effectiveness | Understand how users arrive at the site and which campaigns or pages lead to service requests, where such measurement is enabled. |
| Protect users and the website | Detect misuse, fraud, security incidents, spam or activity that threatens users, providers or site operations. |
| Comply with law and enforce rights | Respond to lawful requests, preserve records when legally required and protect legal rights, safety and property. |
Disclosures
When Information May Be Shared
The provider-connection model requires limited information to move between the website, technical service vendors and independent providers.
| Recipient category | Why information may be disclosed |
|---|---|
| Participating independent providers | Information relevant to a homeowner's service request may be disclosed so an independent provider can evaluate availability and respond to the request. |
| Technology and service vendors | Hosting, website security, analytics, communications, call routing, attribution, data storage and similar vendors may process information to provide services to the website. |
| Advertising and measurement partners | If advertising or measurement tools are enabled, limited device, cookie, referral or conversion information may be shared for attribution or advertising-related purposes. Applicable law may treat some transfers as a "sale" or "sharing" even when no direct payment is exchanged for the specific data. |
| Legal, safety and compliance recipients | Information may be disclosed where reasonably necessary to comply with law, legal process, regulatory requirements, protect safety, investigate misuse or defend legal rights. |
| Business transition recipients | Information may be transferred as part of a merger, financing, acquisition, reorganization, sale of assets or similar business transaction, subject to applicable law. |
Phone Calls
Call Routing, Attribution and Independent Providers
When you call the service number, telephone carriers, call-routing or measurement vendors, and a participating independent provider may process call-related information needed to connect, route, measure or respond to the request.
Information you provide during the call can be received by the independent provider handling or receiving the service inquiry. That provider is responsible for its own customer relationship and may have a separate privacy notice.
If call recording or monitoring is enabled, any notice or consent required by applicable law should be provided. Because telephone technology can change, the website operator should periodically confirm that deployed call tools match this policy.
Do Not Provide Unnecessary Sensitive Information
- No Social Security number is needed to request a provider connection.
- No online banking password or account credential is needed.
- No medical information is needed for ordinary electrical service.
- Payment details for electrical work should be handled directly under the independent provider's own payment practices.
Cookies & Measurement
Cookies, Analytics, Advertising Measurement and Call Attribution
Depending on site configuration, the website may use the following types of technologies.
| Technology category | Purpose |
|---|---|
| Necessary / functional technologies | Support core site operation, security, load balancing or preference functions. |
| Analytics technologies | Help understand how visitors use the website, which pages are viewed and whether technical or content improvements are needed. |
| Advertising / attribution technologies | May measure whether an ad, search result or referring page led to a site visit, phone call or other conversion event. |
| Call attribution technologies | May associate a phone inquiry with a page, referral source or campaign without changing the independent provider relationship. |
Browser settings can often block or delete cookies, although doing so may affect site functionality. Where applicable law requires recognition of a supported browser-based opt-out preference signal, the website should process that signal as required by law.
Privacy Rights
Rights That May Be Available Under Applicable Law
Privacy rights depend on your jurisdiction, the law that applies, statutory thresholds and available exceptions.
| Potential right | What it can mean |
|---|---|
| Access / confirmation | Where applicable law provides the right, you may be able to ask whether personal information about you is being processed and request access to it. |
| Correction | You may be able to request correction of inaccurate personal information, subject to applicable law and verification. |
| Deletion | You may be able to request deletion of certain personal information, subject to legal, security, recordkeeping and other permitted exceptions. |
| Data portability | Where applicable, you may be able to request a portable copy of certain personal information. |
| Opt out of certain processing | Depending on applicable law, you may have rights relating to targeted advertising, profiling, sale or sharing of personal information. |
| Appeal | Some state privacy laws provide a right to appeal a denied privacy request when the law applies. |
How to Submit a Privacy Request
Use the Contact Us page or call (866) 332-1362. Provide enough information to identify the request and allow reasonable identity verification. The website may deny or limit a request where permitted by applicable law.
Tennessee Residents
Tennessee Information Protection Act
If the Tennessee Information Protection Act (TIPA) applies to the website's processing, eligible Tennessee residents may have rights to confirm processing and access personal information, correct inaccuracies, request deletion, obtain a portable copy, and opt out of certain targeted advertising, profiling or sale activities.
Whether TIPA applies depends on statutory coverage, thresholds and exceptions. This section is informational and does not expand rights beyond those provided by applicable law.
Request Handling
Privacy requests may require verification. Where an applicable law provides an appeal process for a denied request, the response should explain the available appeal method.
The website should not discriminate against a consumer for exercising privacy rights protected by applicable law.
Retention & Security
How Long Information May Be Kept
| Information type | Retention approach |
|---|---|
| Service-request and call information | Retained only as long as reasonably necessary for connection operations, fraud prevention, recordkeeping, dispute handling, legal obligations and legitimate business needs. |
| Analytics / cookie data | Retention varies by the specific technology and configuration in use. |
| Security records | May be retained for a period reasonably necessary to investigate abuse, maintain security and comply with legal obligations. |
| Legal holds | Information may be retained longer when required by law, legal process, dispute preservation or a valid governmental request. |
Reasonable administrative, technical and organizational safeguards should be used to protect personal information appropriate to the nature of the information and the risks involved. No website, transmission method or storage system can be guaranteed completely secure.
EXT
External Websites
Links to utilities, government agencies, providers and other external sites are governed by those organizations' own privacy practices.
UPD
Policy Updates
This policy may change when website features, vendors, technologies or legal requirements change. The effective date should be updated when material revisions are published.
Frequently Asked Questions
Privacy Policy FAQs
What personal information does the website collect?
The website may receive information you provide when seeking residential electrical service, such as a phone number, service location or ZIP code, and a description of the project. Standard device, server, analytics, cookie and call-routing information may also be processed depending on the technologies enabled.
Do I need to provide sensitive information to request an electrician connection?
No sensitive financial, Social Security, account-password or medical information is needed to request an electrical-service connection. Do not provide unnecessary sensitive information through the website or service line.
Is my information shared with electricians?
Information relevant to a new residential service request may be shared with a participating independent provider so that provider can evaluate availability and respond. Independent providers are separate businesses and may have their own privacy practices.
Does the website sell personal information?
The website may use service providers, call-routing systems, analytics and advertising or measurement technologies. Privacy laws in some jurisdictions define certain advertising or data transfers broadly as a "sale" or "sharing." Where an applicable law grants an opt-out right, eligible users may exercise that right as required by law.
Are calls recorded?
Call routing or measurement systems may process call metadata. If calls are recorded or monitored, any notice required by applicable law should be provided. The exact tools used can change over time, so the site's deployed call technology should be reviewed against this policy.
How can I make a privacy request?
Use the Contact Us page or call (866) 332-1362. Provide enough information to identify the request and allow reasonable verification. The website may need to verify identity before acting on certain requests.
What privacy rights do Tennessee residents have?
If the Tennessee Information Protection Act applies to the website's processing, eligible Tennessee residents may have rights such as access, correction, deletion, portability and opt-out rights for certain targeted advertising, profiling or sale activities. Statutory coverage and exceptions still apply.
Do you honor browser privacy signals?
Where applicable law requires recognition of a supported browser-based opt-out preference signal, the website should process that signal as required. Cookie controls and browser settings may also limit certain technologies.
How long is personal information kept?
Retention depends on why the information was collected, legal and security needs, dispute handling and the specific technology involved. The policy is to avoid keeping identifiable information longer than reasonably necessary for the purpose involved.
Is the website intended for children?
No. The website is intended for homeowners and adults seeking residential electrical services. It is not directed to children under 13, and the website does not knowingly seek personal information from children under 13.
What happens when I leave this website for another site?
External websites, utilities, government agencies and independent providers operate under their own privacy policies and practices. This Privacy Policy applies to this website's practices, not to independently operated third-party sites.
Can this Privacy Policy change?
Yes. The policy may be updated when website features, vendors, data practices or legal requirements change. The effective or updated date should be revised when material changes are published.
Privacy Resources
Official Guidance Referenced When Drafting This Policy
These resources provide general privacy and data-security guidance. They do not endorse this website or any participating provider.
Related Policies & Transparency Pages
Related Website Information
Privacy Question or Request?
Use the Contact Us page or call the website service number and state that the request concerns privacy rather than a new electrical-service connection.
Independent Provider Disclaimer
Disclaimer: ElectricianAndElectricalContractorPro.com is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and ElectricianAndElectricalContractorPro.com does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on ElectricianAndElectricalContractorPro.com.